Payment & Retainer Terms
To ensure a smooth workflow and consistent service delivery, Mo Creative Ink operates under the following payment and retainer guidelines. By subscribing to a retainer plan or project service, clients agree to the terms outlined below.
Billing Cycle
The billing cycle runs from the 1st to the 25th of each month.
Payments are due on or before the 25th to maintain uninterrupted service for the following month.
Invoices are issued prior to the billing period to allow sufficient time for payment processing.
Accepted Payment Methods
Payments can be made via bank transfer, Wipay, or credit/debit card. Payment details will be provided on each invoice.
Partial Payments
Clients may make a partial payment of 60% of the total invoice amount to begin services.
The remaining 40% balance must be paid on or before the 25th of the billing month.
Work and content delivery will continue only after the final balance has been cleared.
If payment is not completed within the agreed timeframe, project progress may be paused until full payment is received.
Late Payments
A 10% late fee may apply to any invoice not settled by the due date.
Continued delays in payment may result in the temporary suspension of services until the account is up to date.
Cancellation & Renewal Policy
Automatic Renewal: Retainer plans renew automatically each month unless canceled by either party.
Cancellation Notice: Clients must provide at least 7 days’ written notice before the next billing cycle to cancel their plan.
Refunds: Payments made for an active month are non-refundable, as resources and time are allocated in advance.
Reactivation: If a retainer is canceled and later reactivated, a new onboarding process and initial payment may be required to resume services.